WGU Academy respects your privacy
WGU Academy, our affiliated entities, and vendors working on our behalf (collectively, “WGU Academy”) are all committed to ensuring your privacy as a visitor to this website, as an interested party in one of WGU Academy’s programs, and as a student in our programs.
Generally speaking, here’s how we ensure your privacy:
- We require our employees to keep your personal information confidential.
- We only authorize access to your personal information to WGU Academy employees, WGU Academy Affiliates, strategic partners, and third parties who need your information to facilitate the enrollment process or your access and success in courses (after you become a WGU Academy student).
- We safeguard your personal information through electronic, procedural, and physical means.
- All calls with WGU Academy and its affiliates may be recorded for quality and training purposes. You may opt out of call recording at any time by emailing enrollment@theacademy.wgu.edu. Please note: It may take WGU Academy and its affiliates up to three (3) business days to implement an opt-out request.
Website information
When you visit the WGU Academy website (goacademy.wgu.edu), the only personal information WGU Academy collects about you is the information you voluntarily provide through our online inquiry or application forms. Any personally identifiable information collected about you on this website is used by WGU Academy to contact you about its programs, administer your enrollment, improve our services, and provide additional information as needed, potentially including contact via phone, email, or text.
WGU Academy will not sell, rent, or trade your personal information gathered on the website to any third party for the promotion of other services or products.
WGU Academy will collect anonymous non-personally identifiable information about your website visit through pixel tags, sometimes known as cookies. These tags help us track information about your visit and may be used to deliver banner advertisements to you on the Internet.
How we treat your personal information as a prospective student:
Your assigned WGU Academy Enrollment Counselor and other departments within WGU Academy will use your email address and other personal information to provide you with information about your program of interest, enrollment payment, and any other topics pertaining to enrollment at WGU Academy. WGU Academy’s vendors are obligated through their agreements with WGU Academy to maintain the privacy of prospective students.
If you apply to or enroll as a WGU Academy student, WGU Academy uses passwords to protect the privacy of applicants and students who use personalized areas of its sites. The highest level of security is used for storing information (SSL encryption). WGU Academy monitors the sites for technical reliability.
How we treat your personal information as a student
As a WGU Academy student, your personal information (including your email address) may be shared with vendors who support WGU Academy programs. These vendors are obligated through their agreements with WGU Academy to maintain the privacy of WGU Academy students. Your progress in your program may be shared with Western Governors University, and upon successful completion of your program at WGU Academy, your data will be shared with Western Governors University for admission and enrollment purposes.
Opt-out policy
At any time, you have the option and the right to request that WGU Academy discontinue further marketing or enrollment communications via email, phone, or direct mail.
To opt out by postal mail, send a written request containing your name and mailing address to:
WGU Academy
ATTN: Student Services
4001 South 700 East, Suite 700 Salt Lake City, UT 84107
To opt out by phone:
Call the WGU Academy Enrollment Department toll-free: 888-320-0540.
You can also send your request via email to support@academy.wgu.edu